International Trade Facilitators

Logistics and Supply Chain Specialists

Customs Brokerage International Airfreight Warehousing and Distribution International Ocean Freight Project Management Supply Chain Auditing Value Add Services Insurance Training and Consultancy Domestic Forwarding International Trade Banking Worldwide Relocations

Our Industry

We operate in an exciting, diverse and changing environment servicing a vast cross-section of industries.  When people ask “What do you do?” we often respond with different answers. You might ask why do we do this, well, 360 Logistics is different things to different companies.  For some people we are experienced customs brokers and freight forwarders, and to others we are skilled analysts and warehousing specialists.  To some customers we are trusted counsel for trade development, and to others we are Project Managers.

This might raise the question of whether we are trying to be everything to everyone and does this stretch our resources too thin, but this isn’t the case.  The difference between 360 Logistics and other service providers in our field is that we operate as a true 4th Party Logistics.  For this reason it is important that we define “Our Industry” and where we stand relative to other industry specialists.

According to the Council of Supply Chain Management Professionals, 3rd Party Logistics providers are defined as companies that provide multiple logistics services for use by customers. Preferably, these services are integrated, or bundled together, by the provider. Among the services 3PLs provide are transportation, warehousing, cross-docking, inventory management, packaging, and freight forwarding. 

The reality is that most companies specialise in a chosen area of logistics and provide other bolt on services to meet the expectation of customers.  This usually results in a freight forwarder who dabbles in supply chain, a customs broker that occasionally arranges freight, or a cartage company that attempts to set up a warehouse.  While these are all honourable activities, we believe that the real value of outsourcing to a logistics provider is the peace of mind that all logistics functions will be centralised through one controlling organisation but operationally handled by service sector specialists.  This means that the management function of controlling vendors is outsourced to specialists who understand the industry and its many components.

Traditionally this is how organisations handled their supply chains, by coordinating and managing a select group of vendors to gain the best operational efficiencies available.  As supply chains have become more involved and complex, the ability of organisations to manage this internally has become a cumbersome process which is where we come in as a 4PL.

The concept of a fourth-party logistics (4PL) provider was first defined by Andersen Consulting (now Accenture) as an integrator that assembles the resources, capabilities, and technology of its own organisation and other organisations to design, build, and run comprehensive supply chain solutions. Whereas a third-party logistics (3PL) service provider targets a single function, a 4PL handles the management of the entire process.  4PL’s have also been described as a general logistics contractor that manages other 3PLs, cartage companies, forwarders, custom agents etc., essentially taking responsibility of a complete process for the customer.

We understand that this concept is new to many people so we have divided our key areas of expertise into three service groupings:

Trade Facilitation

International Freight

3rd Party logistics

It is these services sectors and the specific offerings within each group that when combined afford us our 4PL status and give us an edge in providing a true supply chain solution for our customers.

For more information on Supply Chain Management, please click here.  For more information our services, follow the links above or contact us for more information.